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FAQ

TEXAS CHILI BOWL

Frequenrly Asked Questions:

ABStores World of Products' Catalog Sales:

Shipping and Handling Policy:

ABStores' does not add a handling charge to the shipping cost except orders under $50.

Orders under $50 will have a $5 handling fee added to the order cost.

We cannot ship to PO Boxes.

Some items are shipped from our California warehouse within 2 business days from time of order.

Tracking number will be emailed to you upon shipment. Products will arrive in 7 to 14 business days from order.

Your order can be shipped RUSH. Please call customer service at 832-220-9250 for all RUSH orders and additional shipping options with cost.

Returns Policy:

To obtain ABStores' authorization to return a defective item for credit or replacement, simply call or email Customer Service within 29 days of purchase. Non-defective merchandise returns will incur a 20% restocking fee, and must also be returned within 30 days of purchase. Product boxes and/or items that have been written on or otherwise marked will not be considered for credit or replacement.

CONDITIONS

Non-defective merchandise must meet the following conditions to qualify for return acceptance.

Merchandise must be in its original minimum inner pack quantity, as shipped by ABStores. Broken quantity inner packs are not returnable.

Sample items are not returnable.

Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged.

Returns which do not meet the conditions described in this return policy will be returned and the shipping cost of the return will be charged to the buyer.

ITEMS WITH GUARANTEES OR WARRANTIES

If a purchased item includes a product guarantee or warranty, follow the instructions on the guarantee or warranty for repair or replacement.

ITEMS DAMAGED DURING SHIPMENT

All merchandise damaged during shipment is covered by the shipper. If you receive merchandise damaged during shipping, please call or email Customer Service within 29 days of the date of shipment of your order, and your claim will be processed immediately. NOTE: Established procedures by UPS, U.S.Parcel Post, and trucking lines, must be complied with or they may deny your claim.

EMAIL

info@TXChiliBowl.com